Privacy Policy - AlunaIQ

This policy is a translation of the Spanish-language governing version, provided for convenience. In case of any discrepancy, the Spanish version prevails, in accordance with Colombian Law 1581 of 2012 (Habeas Data).

1. Who we are

ALUNAIQ S.A.S. (a Colombian simplified stock corporation, duly incorporated and registered with the Bogotá Chamber of Commerce and the DIAN, Tax ID (NIT) 902100246-6) is responsible for processing your personal data under Colombian Law 1581 of 2012 and Decree 1377 of 2013.

2. What we collect and why

Name/email/company/role (contact form, by consent); visit source/UTM (automatic, legitimate interest + analytics consent); browsing behavior (only with analytics cookie consent).

3. Who we share it with

HubSpot (CRM), PostHog (analytics, U.S.), Cloudflare (infrastructure/security). We do not sell your data.

4. Retention

Contact form data: for the commercial lifecycle in the CRM, until deletion is requested. Analytics data: retained for a maximum of 1 year.

5. Your rights

Know, update, and correct your data; request proof of authorization given; be informed of data use; file complaints with Colombia's SIC (Superintendencia de Industria y Comercio); revoke authorization and/or request deletion where no legal/contractual duty prevents it; access your data free of charge. Contact: [email protected].

6. Minors

This site is not directed at minors; we do not knowingly collect data from minors.

7. Changes

Material changes will be posted here with an updated date.

8. Contact

[email protected]: Carrera 45A No. 104-41, Bogotá, D.C., Colombia.